The KPI dashboard uses a progressive disclosure pattern: Layer 1 gives you a 5-second health check, Layer 2 shows the key numbers, Layer 3 digs into operational details, and Layer 4 provides AI-driven recommendations with financial impact estimates.
Layer 1: Health overview
Health check grid
A status grid with four indicators showing at-a-glance facility health:| Indicator | What it tracks |
|---|---|
| FCOTS | First Case On-Time Start percentage |
| Utilization | OR room utilization rate |
| Volume | Case volume vs. capacity |
| Cancellation | Same-day cancellation rate |
Action items
A prioritized list of recommended actions based on KPI status. Items are auto-generated from threshold analysis — for example, “First case on-time at 68%” or “3 surgeons need earlier callbacks.”Layer 2: KPI strip
Four primary KPI cards, each displaying:- Status dot — color-coded health indicator
- Primary metric — large animated number (e.g., “72%”)
- Delta badge — change vs. prior period with directional arrow
- Sparkline — 7–14 day trend line
- Target gauge — mini progress bar showing value vs. configured target
- Subtitle — context text (e.g., “32 of 45 cases on-time”)
The four KPIs
| KPI | Description | Target direction |
|---|---|---|
| First Case On-Time | Percentage of first cases starting within the grace period | Higher is better |
| OR Utilization | Actual OR hours / available hours | Higher is better |
| Case Volume | Total completed cases with weekly sparkline | Higher is better |
| Same-Day Cancellation | Percentage of cases cancelled same-day | Lower is better |
Layer 3: Operational metrics
A two-column layout with detailed operational analysis.Left column: Where are we losing time?
Five time-loss metrics as mini cards:| Metric | Description |
|---|---|
| Same Room Turnover | Median time from wheels-out to wheels-in (same room) |
| Same Room Surgical | Median surgical turnover — closing to incision (same room) |
| Flip Room Turnover | Median turnover for flip-room cases |
| Flip Room Surgical | Median surgical turnover for flip-room cases |
| Non-Operative Time | Median non-surgical time (wheels-in to incision + closing to wheels-out) |
Right column: What should we fix?
Surgeon callback optimization analysis: Summary strip — overall median idle, flip-room idle median, same-room idle median. Surgeon table — per-surgeon idle time analysis:| Column | Description |
|---|---|
| Surgeon | Surgeon name |
| Flip Idle | Median flip-room idle time (green ≤5 min, amber ≤10 min, red >10 min) |
| Same Room Idle | Median same-room idle time (green ≤30 min, amber ≤50 min, red >50 min) |
| Cases | Case count for the period |
| Status | On Track, Call Sooner, Call Later, or Turnover Only |
Layer 4: AI insights
Prioritized insight cards ranked by financial impact. Each card shows:- Severity badge — critical, warning, positive, or info
- Title — concise description of the finding
- Body — detailed explanation (2–3 sentences)
- Action — recommended next step
- Financial impact — estimated annual value (e.g., “$12K/yr potential”)
- Export button — inline XLSX export for the insight data
Drill-through panels
| Panel | What it shows |
|---|---|
| Utilization | Room-by-room breakdown with actual/available hours |
| Turnover | Case-level turnover details filterable by room and surgeon |
| Volume | Volume trends over time |
| Cancellation | Cancellations by reason, surgeon, and procedure |
| FCOTS | Late start analysis by surgeon and reason |
Configurable targets
All thresholds are stored in facility analytics settings and can be adjusted in Settings > Operations > Analytics:| Setting | Default |
|---|---|
| FCOTS target | 80% |
| Utilization target | 75% |
| Cancellation target | 5% |
| Same-room turnover target | Facility-specific |
| Flip-room turnover target | Facility-specific |
Target defaults are based on industry benchmarks for ambulatory surgery centers. Adjust them based on your facility’s specialty mix and volume.
FAQ
What's the difference between KPIs here and on the dashboard?
What's the difference between KPIs here and on the dashboard?
The facility dashboard shows today’s real-time KPIs — they update live during the day. The KPI dashboard here shows period-based analytics with historical trends, AI insights, and configurable targets. Use the dashboard for daily monitoring and the KPI dashboard for strategic review.
How are callback recommendations calculated?
How are callback recommendations calculated?
The surgeon callback optimization analyzes the gap between when a surgeon’s room is ready and when they arrive. “Call Sooner” means the room is consistently ready before the surgeon — calling them earlier would reduce idle time. “Call Later” means the surgeon arrives before the room is ready.
Can I create custom KPIs?
Can I create custom KPIs?
The four primary KPIs (FCOTS, Utilization, Volume, Cancellation) are fixed. However, you can configure targets and thresholds for each one, and the flag system can be configured to track additional custom metrics.
Next steps
ORbit Score
See composite surgeon scores across all pillars.
Surgeon analytics
Drill into individual surgeon performance.